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WHAT
LITERATURE TEACHES MANAGERS
COURSE
DESCRIPTION: Certain books and their characters throughout
time have influenced the course of history, culture, civilization
and scientific thought. Less often examined is how literature
and fictional characters influence the individual behavior
of readers. In this course we examine how characters are
affected by the behavior of persons in positions of power
and we analyze how this translates into what we can learn
about effective management of human resources in organizations
by reading literature.
NATURE
AND PURPOSE OF THE COURSE:
In
this course we seek to:
become
acquainted with key literary characters who have stories
to tell about how organizations' hierarchies affect relationships,
examine
how characters demonstrate that securing mutual understanding
with others opens the door to a real potential to make a
difference,
understand
that controversial problems can and should be approached
from several different perspectives,
view
each character through the lens of our own experiences
PREREQUISITES:
There
are no prerequisites.
ASSIGNMENTS:
Please
send all written assignments as attachments to me at my
email address: bobpasciullo@att.net or by regular mail to
me at: 1 Beach Court, Saratoga Springs, NY 12866. Refer
to Discussion page for discussion topics for each session.
GRADING
SYSTEM
Grades
will be based on participation in Bulletin Board discussions
and written assignments. Grading will be distributed as
follows between the two – 75% for written assignments
and 25% for discussion. The writing assignments and
Bulletin Board discussion will require the integration of
the substance of the respective reading assignments with
the student's personal experiences and observations. The
purpose of the assignments and the Bulletin Board discussions
is to encourage you to share your analyses of the readings
and lectures, and explore how they relate to your own experiences
in the world of work.
COURSE
MATERIALS:
The following
book is required reading:
THE
PRINCE by Niccolo Machiavelli
Excerpts from
the following novels, short stories, plays and poems will
be included in the instructional packets which you will
receive from UWW.
Many years ago,
one of my literature professors advised me and my classmates
to “Read the great books- just the great ones.
Ignore the others, there’s not enough time.”
I encourage you to read these selections in their entirety
when you have time to do so.
BARTLEBY, THE SCRIVNER by Herman Melville
THE CATBIRD SEAT by James Thurber
A
DAY IN THE LIFE OF THE BOSS by Hugh Geeslin,
Jr.
BABBIT by Sinclair Lewis
NORTH AND SOUTH by Elizabeth Gaskell
A RAISIN IN THE SUN Lorraine Hansberry
FOR MY PEOPLE Margaret Walker
THE
POOL PLAYERS by Gwendolyn Brooks
SATURDAY
NIGHT AND SUNDAY MORNING by Alan Sillitoe
A
GOOD MAN HAS NO SHAPE by Wallace Stevens
FACTORY
WINDOWS ARE ALWAYS BROKEN by Vachel Lindsay
THE
MILLER'S WIFE by Edward Arlington Robinson
THE
SEAMSTRESS by Wanda Coleman
QUALITY
by John Galsworthy
MANY
WORKMAN by Stephen Crane
Please
note:
- Students
are required to look up the biographies of the authors
in resources of their choice.
- Rather than purchase Lorraine Hansberry's
RAISIN IN THE SUN, students are advised to borrow copies
from their local libraries.
OVERVIEW:
All
types of organizations – whether large, small, profit
or not-for-profit, have limits as to capital, equipment,
space, etc. However, there is no limit for the creative
capacity of organizations' major asset – employees.
This course explores examples of effective management
of this creative force through selected readings.
The topics listed will be addressed by examining both major
and minor characters and their responses to situations and
events, some of which are brought about by their own actions,
while others are thrust upon them.
1.
CHANGING AN ORGANIZATION - LEADERSHIP
THE
PRINCE Machiavelli
MANY
WORKMEN Stephen Crane
SATURDAY
NIGHT AND SUNDAY MORNING Alan Sillitoe
2.
INDIVIDUAL ATTITUDES AND BEHAVIORS
THE
DAY IN THE LIFE OF THE BOSS Hugh Geeslin, Jr.
3.
HUMAN NEEDS
BARTLEBY,
THE SCRIVNER Herman Melville
THE
SEAMSTRESS Wanda Coleman
A
GOOD MAN HAS NO SHAPE Wallace Stevens
4.
CONFLICT
NORTH
AND SOUTH Elizabeth Gaskell
THE
CATBIRD SEAT James Thurber
FACTORY
WINDOWS ARE ALWAYS BROKEN Vachel Lindsay
5.
INFLUENCING AND COMMUNICATING
SATURDAY
NIGHT AND SUNDAY MORNING Alan Sillitoe
6.
ORGANIZATIONAL CULTURE
THE
MILLER'S WIFE Edward Arlington Robinson
QUALITY
John Galsworthy
BABBIT
Sinclair Lewis
7.
SOCIAL RESPONSIBILITY AND ETHICS
A
RAISIN IN THE SUN Lorraine Hansberry
FOR
MY PEOPLE Alice Walker
THE
POOL PLAYERS Gwendolyn Brooks
It
is a simple fact of our lives that business occupies a central
role in everyday activities, and therefore, the managers
of our business enterprises affect our lives as they effect
their businesses. In business school one examines management
practices by learning about how tycoons have led major organizations
or by studying the theories of those who have advised them.
There are the 19 th & 20 th centuries' “shakers and
movers” of the American industrial revolution, such
as Andrew Carnegie, John D. Rockefeller, Averill Harriman,
J. Pierpont Morgan, Jay Gould, and the
“organizational and management theorists” of the 20 th century–
Frederick Taylor, William Durant, Abraham Maslow,
Douglas McGregor, W. Edwards Deming, and of course, theearliest
of them all –Niccolo` Machiavelli of the 16 th century
who wrote about the ends and not the means. Many of our
earlier industrial giants reflected the American dream of
the self-made person rising from poverty to riches and success.
The theorists reflected on how they and others managed
the affairs and progress of business enterprises.
In
this course reading selections portray various characters
whose lives, activities and attitudes in different times
and different places provide a view from the bottom or near
bottom of the management hierarchy. We chronicle
these individuals and their workplace experiences and relationships
with management to allow contemporary managers, embryonic
managers and students of management theory to expand their
perspective of what is life like for the lower level wage
earners who are “'managed.” From these diverse workplace
snapshots, I hope you will obtain a deeper sensitivity to
those who work with and for you in any type of business
and gain a clearer understanding of the human factors in
being an effective and successful manager.
Maslow's
Hierarchy of Needs shown below illustrates a generally accepted
theory of levels of human needs. The diagram is instructive
for managers. In some jobs, employees are able to achieve
satisfaction at just the first level – physiological.
As one moves to higher levels of the pyramid, one gains
insight into the ways that greater satisfaction may be achieved
according to what is provided in work situations. Managers
sensitive to human needs may consider providing opportunities
for their satisfaction as a means of motivating employees.

We will be relating aspects of the reading to Maslow's Hierarchy
of Needs during this course. A larger copy is included in
your packet of instructional materials.
SESSION
1. (JAN. 26 – FEB. 1)
LITERATURE
SHAPING AND PROMULGATING THINKING
Over
the years, books by historians, philosophers, social scientists,
and policy analysts have helped to shape and guide the thinking
of presidents and their advisors in regard to domestic and
foreign policies and America's position in world affairs.
The war on poverty in the 1960's, led by Presidents
Kennedy and Johnson, was given a major impetus by Michael
Harrington's “The Other America.” Ronald
Reagan was greatly influenced in embracing tax cuts during
his administration by George Guilder's, “Wealth and
Poverty.” Today, there are numerous books
that it can be claimed provide prescriptive and instructive
advice to neoconservatives and liberals and those of other
political persuasions. President Bush's advisors,
such as Messrs. Cheney and Rumsfeld, subscribe to
views expressed in books like “An Autumn of
War” by Victor David Hanson and “Pearl
Harbor: Warning and Decision” by Roberta Wohlstetter.
While
no single book is pivotal in providing a philosophical matrix
for policy decisions, there is a constant flow of texts
from theorists on all sides of the political spectrum to
promote their ideas. Non-fiction is the predominant
fodder for politicians and their supporters as they develop
a road map to reach their goals, whereas fiction plays a
role in the training of members of the legal profession.
(An article written by Adam Liptak in the 10/30/04
edition of the New York Times , pointed out that
40% of the law schools include literature courses in the
curriculum. The article cited the top ten works of
fiction used in law and literature classes based on a 1995
survey: “Billy Budd” by Herman Melville
was number one followed by “Measure for Measure”
by William Shakespeare and “To Kill A Mockingbird”
by Harper Lee.)
The
business world, on the other hand, is dominated by texts
mostly of the “how-to-do” genre, such as Jack Welch's how
to make General Electric a world colossus or Sidney Harmon's
“Mind Your Own Business: A Maverick's Guide to Business,
Leadership and Life” or Prof. Jeffrey Seglin's “The
Right Thing: Conscience, Profit and Personal Responsibility
in Today's Business.” It is instructive to note
that in spite of the fact that supervisory personnel at
all levels are besieged with an overflowing stream of books
and articles with prescriptions and instructions for managing
successfully, we observe daily that the global business
world is filled with corruption and greed, from United States
to Russia, with England mid-way, and from Italy to China.
We in America are all too familiar with Tyco, Enron,
Halliburton; Italy has its largest food producer, Parmalat;
England its Hollinger International; China its Southern
Securities brokerage and Russia its gas and oil conglomerates;
each under extensive scrutiny for nefarious activities undertaken
by corporate leadership.
The
question, therefore, is where does an individual who wants
to be a value-driven manager turn for guidance when holding
a position of fiduciary and ethical responsibility! What
resources are there for the manager who represents the intellectual
backlash against corporate scandals that have dominated
the business world these last two years?
The
response for this value-driven manager is to discover the
essentials of leadership and gain a deeper understanding
of the human condition through fiction, whether, novels,
short stories, poetry, plays, or essays. From this
genre, a committed manager has the opportunity to forge
a new vision of the world's most dominant institution –
business! From a variety of selections, a perceptive
reader will be able to sense a profound shift in the fundamental
assumptions about being a manager and a leader.
However,
before we begin with the initial selection, Machiavelli's
“The Prince,”
I
would like you to create a personal framework from which
you can sift, analyze and reflect on the readings in the
context of your own experience and individual goals.
ASSIGNMENT
1. DUE 1/31/04
- Write a brief
description of your employment and educational experiences.
Include observations about any supervisors, positive or
negative, who made a lasting impression on you. If you
are in a managerial position at this time, what areas,
issues, problems are of most concern to you? (Be specific,
using examples where applicable.) Describe your managerial
asperations.
- Review
the article, "In the Negotiation Sea, Are You a Carp
or a Shark" by Claudia H. Deutsch (NY Times 10/12/31in
your packet). In a few short paragraphs, tell me if you
are a shark or a carp and explain why you fit the category.
- Read
the one-page vita of Bob Pasciullo (included in your packet)
so you know a little about your course facilitator - the
one who will provide a grade for your extensive efforts
throughout the term!
SESSION
2: (FEB. 2– FEB. 8)
Over
a decade ago, December 1989 to be more exact, Harvard Professor
Harvey C. Mansfield wrote “Taming the Prince: The Ambivalence
of Modern Executive Power,”considered
by many political scientists to be a highly original analysis
of the topic. Prof. Mansfield noted in the early part of
his book that among the famous political thinkers of ancient
Greece and Rome, not one had developed a political entity
in which executive power was defined. In the ancient
model, the purpose of government was to improve the character
of its citizenry and to enhance virtue, and executive power
had no role in this paradigm. Mansfield, however, pointed
out that Aristotle considered the possibility and rejected
it and was joined by other political sages who thought that
executive power was inconsistent with democracy.
Mr. Mansfield observed that it was not until Machiavelli
that political science began to develop the
concept of executive power as we understand it today.
History
has not been kind to Machiavelli. Recent academics
are drawing a sharp distinction between the Aristotelian
concept of government and the modern post Machiavellian
regimes. A longstanding academic tradition has made “Machiavellian”
a synonym for evil. Note while reading The Prince
closely, Machiavelli did not set out to legitimatize wickedness;
he was carefully describing in graphic detail how 16 th
century rulers gained and maintained their positions. He
was being descriptive , not prescriptive
. The Prince is considered the first
“how-to” manual for managers. We are all familiar with the
cliché “the ends justify the means” and that it is ascribed
to Machiavelli who considered “virtue” a function of means,
not end. However, a careful reading of “ The Prince”
will help to clarify his view of the essence of modern
executive power – the capacity for decisiveness, sudden
decisions, and often secrecy, and the conditions which require
such actions. His book is basically about how to
manage a “takeover” effectively and efficiently.
ASSIGNMENT
2. DUE 2/8
Complete
the reading of The Prince
SESSION
3 (FEB. 9 - FEB. 15)
ASSIGNMENT
3. DUE 2/14
Please
write a 2-3 page analysis of Machiavelli's recommendations
to a ruler when acquiring new territory (see quote below)
with examples from our contemporary world either from
a nation (s) or a corporation(s). Hints
(There are so many!): present warfare in Iraq,
Afghanistan, on-going rebellions in numerous African nations,
corporate mergers and acquisitions throughout the industrial
world)
“To
hold them securely, it is enough to have extinguished
the line of princes who ruled them formerly and to maintain
pre-existing conditions. When there is no change
of customs, men will live quietly. Anyone, who conquers
such territories and wishes to hold onto them must do
two things: the first is to extinguish the ruling family;
the second is to neither alter the laws nor the taxes.
Thus in a short time they will become one with the conqueror'
original possessions.”
SESSION
4 (FEB. 16 - FEB. 22)
Alan
Sillitoe's SATURDAY NIGHT AND SUNDAY MORNING
The
excerpt is the second chapter in Alan Sillitoe's picturesque
description of the life of Arthur Seaton, a lathe operator
in a Nottingham Bicycle factory. While not autobiographical
according to the author, Sillitoe did piecework at the Raleigh
Bicycle Factory after he quit school at age 14. Piecework
is a term used for work that is paid according to the number
of pieces successfully completed. Three months later, he
quit this job over a wage dispute and became a capstan lathe
operator at a plywood factory. Bored after 18 months, he
entered military service in 1946. Sillitoe in this
relatively brief period of gaining piecework experience
in a bustling factory merged his personal experiences with
his observations of the actions and emotions of his colleagues
at the workplace. He once commented that Arthur represents
a compilation of many personalities on and off the job.
Therein lies the significance of the novel – the fact
that it describes multi-faceted individuals. Those who have
not experienced the harsh reality of assembly-line work
and especially piecework, often perceive the factory floor
filled with overall covered drudges engaged in tedious tasks
much like their robotic machinery. In a close reading of
this single chapter, one discovers that his working class
characters are individuals and not caricatures. The working
relations between Seaton and Robboe, the foreman (does the
name suggest anything to you?), and Seaton and the rate-checker,
and Seaton and his co-worker, Jack (and wife Brenda!)
provide insight into working class existence on and off
the job and the workers' attitudes and temperaments regarding
their lot in life. SATURDAY NIGHT AND SUNDAY MORNING
is praised for its verisimilitude in capturing working class
life.
This
straightforward story follows Arthur Seaton's progress from
factory floor through marriage and his affairs with two
married sisters resulting in one's pregnancy and the other's
abortion. The actions leading up to these events
and the events themselves are integral components of the
development of the main players in the novel, but for those
of us focusing on management- worker relations there are
more subtle facets that measure Arthur and Jack and Robboe
against the backdrop of the ever increasing need to increase
productivity in this on-going and ever-driving industrial
revolution.
ASSIGNMENT
4. DUE 2/21
In
our course description, this novel was placed under the
Topic 1: CHANGING AN ORGANIZATION – LEADERSHIP.
In
the 4th paragraph on page 39, beginning with “Arthur and
Robboe tolerated and trusted each other.” and ending with
“…speaking with loud mouths and passionless eyes.” explain
in 1-2 pages why you think this chapter and in particular
this paragraph should or should not be placed under this
topic.Also discuss how Maslow's Hierachy applies. Substantiate
your views with examples from the chapter.
SESSION
5 (FEB. 23 – FEB. 29)
Read
the article on Wal-Mart practices from the New York Times
(January 13) included in your instructional packet and the
poems listed below.
These
three poems, each by a major American poet, depict displacement
and the fundamental class conflict between the workers and
their employers.
VACHEL
LINDSAY – FACTORY WINDOWS ARE ALWAYS BROKEN
EDWIN
ARLINGTON ROBINSON - THE MILLER'S WIFE
WALLACE
STEVENS – THE GOODMAN HAS NO SHAPE
ASSIGNMENT:
DUE 2/28/04
Each
poem comments on limitations. In a brief 1-2 page
essay , explain how the poems' concepts relate to the on-going
debates and issues within our contemporary business practice
as illustrated in the article on Wal-Mart and any other
current situation you can describe. Add recommendations
you have to reduce the constraints on workers. As always,
consider the Needs Hierarchy in your discussion.
SESSION
6: (MAR. 1 - MAR. 7)
Herman
Melville BARTLEBY THE SCRIVNER: A STORY OF WALL STREET
“I
would prefer not to” replies Bartleby, the law clerk, to
requests by the kind and elderly lawyer-manager.
As we read, we find that Bartleby gives the same reply to
every legitimate request. All attempts to communicate
and all strategies including power tactics fail; the frustrated
lawyer still cannot bring himself to discharge his insubordinate
clerk.
This
short tale, or novella, brings into focus the nature of
the rights and responsibilities individuals have in relationships
with others, such as employer and employees, and as human
beings. The simple facts of this tale would demand that
the recalcitrant Bartleby be discharged after the first
“I would prefer not to.” However, how many lowly workers
when asked to do or help with some office or store drudgery
would yearn to say, “I would prefer not to? ”Note that Bartleby
is not selective in what tasks he refuse to do; Bartleby,
unfathomable hero, rejects not only specific tasks, but
the entire oppressive world of the typical Wall Street law
firm. The work of scrivners 150 years ago involved copying
legal documents by hand, reading copies back to each other
to check for error and as described by Bartleby's boss was
“… very dull, wearisome and lethargic” work and that for
people with “sanguine temperaments” the work might be “altogether
intolerable.” (Melville, while not an attorney, was a customs
inspector on the New York docks during his long years of
literary eclipse and personally experienced the drudgery
of a bureaucracy. His brother was an attorney where he would
have gained his knowledge of the legal profession).
We
note at first Bartleby accepts and completes his assignments,
but when asked to help with a short legal document, he responds,
“ I would prefer not to,” his mantra throughout the remainder
of the story. His very conventional boss is mystified
and tries to get Bartleby to work and finally Bartleby's
passivity causes his death in the Tombs when he tells the
cook “I prefer not to dine.”
In
reading Bartleby, recall past history lessons that
described the world of work in the 1850's when the Industrial
Revolution was creating large numbers of factory and office
jobs that were numbing and dehumanizing. Those who tried
to make a distinction between slavery and industrial workers
referred to these workers as “wage slaves.”
ASSIGNMENT:
DUE 3/6/04
The
story ends with the much-quoted exclamation: “Ah, Bartleby!
Ah, humanity!” The tale is a cry against an oppressive social
structure. Write a brief essay, 1-2 pages, directing your
analysis to the above quote in this context. What relevance
does it have to work life today as you know it? What managerial
tactics would be effective in dealing with a problem employee
such as Bartleby? Where would Bartleby's situation be on
Maslow's Hierarchy and how would your suggestions fit in
with Maslow's Theory?
SESSION
7: (MAR. 8 – MAR. 14)
Wanda
Coleman THE SEAMSTRESS
John
Galsworthy QUALITY
These
very brief sketches, one by a Peace Corps volunteer and
one by an author who was awarded a Nobel prize in Literature,
describe the overpowering pressures on a woman who sews
in a factory during the day and sews at home at night for
extra money to help her family survive and an old world
craftsman who can't and won't compromise his “Ardt!”
Peter
Drucker, the management guru, wrote “We know nothing about
motivation. All we can do is write books about it.”
What is the motivation that drives the seamstress to work
day and night? Where does she get her inner strength
to face the daily drudgery of her sweatshop working conditions?
And the old craftsman –what motivates him to continue
his “Ardt” while knowing that his livelihood is in a downward
spiral?
From
Adam Smith, 18 th century economist, who believed in the
incentive system to spur on the working man and woman to
perform optimally to 20 th century Abraham Maslow,
the founder of humanistic psychology, who categorized
human needs and their role in why individuals work,
a myriad of theorists throughout the decades have tried
to explain what impels, what incites, what induces individual
to act as they do.
ASSIGNMENT:
DUE 3/13/04
The
last sentence in the sketch about the seamstress
“And what makes her battle it so hard and never give in?”
and the response by the young man who took over Mr. Gessler's
boot shop describing his craftsmanship “Would ‘ave the best
leather, too, and do it all ‘imself. Well, there it is.
What could you expect with his ideas?” paint sympathetic
portraits of two workers who are worlds apart but each have
human needs impacted by mass production. In 1-2
pages, identify and suggest ways that inequities at the
workplace can be reduced and how management can improve
the workplace to lessen conflict between workers'
needs and the economic system. Use examples
from the readings to support your views.
SESSION
8: (MAR. 22– MAR. 28)
Elizabeth
Gaskell's NORTH AND SOUTH
Chapter
XVII “What Is A Strike?” provides the minutest snapshot
of the working class discontent rampant throughout Great
Britain in the early stages of the Industrial Revolution.
Elizabeth Gaskell was an extremely popular writer
and like Charles Dickens, (her contemporary and the editor
of her works that appeared in his periodical Household
Words), addressed major social issues
of the times. This brief excerpt captures the dilemma
of a middle class woman, Margaret, sharing with a working
class father and daughter their discontent as mill workers
as they debate the rights and wrongs of union strikes and
industrial action. Gaskell's first book Mary
Barton (1848) focuses completely on the working class
community while in North and South , the author
juxtaposes class and gender in a larger exploration of the
industrial unrest.
Critics
have pointed out that the title North and South was
a poor choice because it suggests to readers, and particularly
American readers, that this is a novel of stark polarities.
(It appears that there was a dispute over the title
with Dickens, who serialized the novel in his weekly journal
Household Words and the title North and South
was preferred over the title using the name of the
main character, Margaret Hale.) However, throughout the
novel the differences between North and South are emphasized
- the South represented gentility, middle class values
while the North was “ big smoky place,” conflict between
trade and gentry, fundamental conflict between employers
and workers, conflict between genders, etc.
Elizabeth
Gaskell in her “industrial” novels emphasizes the social
needs of the workers in conflict with the desires of industrialists.
She does not accept the notion that the rights of capital
have no obligations and can exist without responsible compensation
for those who produce the value. Her character, Margaret
Hale, tries to convince John Thornton, mill owner, that
a more enlightened attitude toward his workers would benefit
all concerned. Thornton believed, like his colleagues, that
the sufferings of the poor are self-imposed – “… but
the natural punishment of dishonesly-enjoyed pleasure.”
In the chapter “What Is A Strike,” we find Margaret
chafing at the constraints of her life, but more important,
we see the futility of the workers for changing the system
in the life of Betsy, an innocent victim of the industrial
system waiting for death from an occupational disease and
her father drinking away the pain of his labor. While the
style of the writing is quaint to contemporary ears, there
is no question about the accuracy of the depiction of the
social conflict.
Notes
for Elizabeth Gaskell's NORTH AND SOUTH
p.
134 FACTORY ACT of 1819 forbade the employment
of children under 9; this was affirmed by SHAFTESBURY ‘S
FACTORY ACT OF 1833 which limited hours of work for those
between 9 and 13 to nine hours a day, and those between
12 and 18 to twelve hours a day. In 1844 an ACT cut
the working day for children between 8 and 13 to six and
one-half hours.
p.
132 dang: beat, knock down; with strong overtones
of violence
p.
133 welly clemmed : nearly starved
p.
134 bated: lowered, decreased.
p.
136 knobsticks: a blackleg, someone
who works during a strike or lock-out, often brought in
from outside.
p.
136 be farred: be blowed (put them out
of your mind)
p.
136 a four-pounder … to common on: a four pound
loaf … to eat.
p.
136 spreeing: go out on a spree, get away from routine
for a spot of pleasure.
ASSIGNMENT:
Due 3/27
This
selection emphasizes the pervasiveness of stereotypes and
the serious consequences when stereotyped individuals behave
in ways that conform to the stereotype. In a 1 –2
page essay discuss the stereotypes and the conflicts they
represent as described in the chapter “What Is A
Strike” and explain how you would address this problem in
your workplace. How would you apply Maslow's view
on “needs” to assist in resolving the problem?
SESSIONS
9 and 10: (MAR. 29 – APR. 11)
James
Thurber - THE CATBIRD SEAT
Hugh
Geeslin, Jr. - A DAY IN THE LIFE OF THE BOSS
In
these two stories we find many parallels:
Two
bosses – Mr. Fitweiler (The Catbird Seat) and Gladstone
Mott (A Day…)
Two
managers – Erwin Martin & Mason
Two
change agents – Ugline Barrows & John Shaw
From
these major characters, their interpersonal relationships,
managerial styles and behaviors, the reader is provided
a wide-lens view of an office workplace and an insight into
what provokes people to act in situations that fit in the
various stages of needs categorized by Maslow.
The
skilled craftsmanship of the authors in exposing each character's
ability or lack of ability to cope with circumstances and
interpersonal conflict is demonstrated by their short, brief
descriptive strokes. The choice of character's names and
their physical description provide hints of what is to come
in the character's relationships with each other.
For instance, note the comments about the company presidents
indicating that neither one is well-equipped to deal
with problem employees or interpersonal conflict.
Gladstone Mott feels that “ People and their motives were
past his understanding and they had always been.”
In Thurber's famous story, Fitweiler is described as “pale
and nervous” and we learn something about his character
when he “took his glasses off and twiddled them.”
(“twiddled them” !!!) when facing his ordeal. The
two managers are also treated as deftly by the authors
– Erwin Martin concocting an evil plan “to
rub” out a power hungry new manager who threatens his department
and Mason “…standing always at the elbow of his boss” to
protect him from “one of his unhinged mistakes.”
ASSIGNMENT:
DUE 4/10/04
Write
an epilogue (1-2 pages) to each story addressing
the following issues:
Will
Mott and Fitweiler change their attitudes and behavior as
a result as a result of Barrows and Shaws' outbursts?
How about Erwin Martin and Mason? Compare the results with
the outcome in Bartleby, the Scrivner where the
manager was not able to deal with a "problem employee."
From your personal experiences as an employee and/or manager
and your readings, what do you foresee for the future of
both companies?
SESSION
11: (APR. 12 - APR. 18)
Sinclair
Lewis BABBITT
We
will be reading the first and last chapters of one of the
major books of the 1920's by a Nobel Prize winner. BABBITT
joins Lewis' “novels of the twenties” which include
MAIN STREET (1920), ARROWSMITH (1925), and DODSWORTH (1929).
A critic once said that BABBITT “…became
an overnight best-seller because all the Babbitts read it,
and each of them said to himself, “How true –
of my neighbor.” However, thiscomment
misses the point of the novel by a wide-mark. George
F. Babbit is and should be accepted for what he is –
“a type” - and the one main characteristic
of the type is its “automatic self-blindness.”
Babbitt
is a resident of Floral Heights, a suburb of Zenith
in the state of Winnemac, a place of non-existing persons
and places – an abstraction. But an abstraction created
to emphasize a rigidly - bounded section of American life.
Like Machiavelli's PRINCE who is mistakenly remembered
all these centuries primarily as the epitome of all things
evil, Lewis' Babbitt has long been recognized as the personification
of the American businessman.
In
the book, we find Babbitt in conflict with that part of
middle-class society which he strives so hard to become
a part - THE ZENITH BOOSTERS'CLUB. Babbitt's
conflict with this segment of middle-class America is not
demonstrated by his attacks on all those bourgeois
values espoused by him in the first chapter, but by his
efforts to expand his tedious, humdrum daily life through
new experiences within the context of “boosterism.” Babbitt,
in spite of wanting to satisfy his inner-self, represents
Lewis' need to categorize and evaluate the “everyman” of
America's commercial segment.
Sinclair
Lewis wrote about his own past and what he experienced personally
in writing MAIN STREET. His research for BABBITT
was based on a collection of his observations of life in
Mid-Western cities – the grubbiness, the shams, the
follies of the commercial spirit in American life.
Many books were written about American
businessmen
before BABBITT – overachievers like Horatio Alger,
tycoons, industrial giants. Lewis observed and listened
to a different kind of American businessman -
Rotarians and Chamber of Commerce Members, the erstwhile
real estate salesmen, the enterprising developers. Sifted
from his copious notes and observations about the manners
and the language of these mid-level business types was material
that became the source for gross materialism, bigotry, and
hypocrisy.
Mark
Schorer, a prominent critic and author, in his introduction
to an edition of BABBITT, wrote
“How
could this book, in 1922, have been anything but a stupendous
success,
and
Babbitt himself anything but a monstrous if inverted icon?
America has been discovered.”
ASSIGNMENT:
DUE 4/17
In
the two chapters assigned along with the above notes and
your research on Lewis and his works, please comment on-line
in the discussion section how and if Babbitt (the type)
was a major instrument in expanding and intensifying the
adversarial relations between labor and management
that continues to this day. Use examples to support your
view.
SESSION
12: (APR. 19 - APR. 25)
Margaret
Walker FOR MY PEOPLE
Gwendolyn
Brooks THE POOL PLAYERS
Stephen
Crane MANY WORKMAN
(NOTES
AND ASSIGNMENT TO BE ADDED)
SESSION
13 (APRIL 26 – MAY 2)
Lorraine
Hansberry A RAISIN IN THE SUN
WHAT
HAPPENS TO A DREAM DEFERRED
by
Langston Hughes
“What
happens to a dream deferred?
Does
it dry up
Like
a raisin in the sun?
Or
fester like a sore –
And
then run?
Does
it stink like rotten meat?
Or
crust and sugar over –
Like
a syrupy sweet?
Maybe
it just sags
Like
a heavy load.
Or
does it explode?
In
an introduction to Raisin In the Sun, James
Baldwin, the prominent black author, wrote: “…never
before in the entire history of the American
theater had so much of the truth of black people's lives
been on the stage.” The recipient of the Best
Play of the Year Award in 1959 by the New York Drama Critics
has been published in 30 languages and produced on thousands
of stages worldwide. In 1961, the film adaptation
by the author won the Cannes Film Festival. This
American classic was an American Playhouse TV production
in 1989. Martin Luther King, Jr. following Hansberry's death
at age 34, honored her with these words:
“Her
creative literary ability and her profound grasp of the
deep social issues confronting the world will remain an
inspiration to generations yet unborn.
Robert
Nemiroff, her husband and literary executor, explains
in a introduction to the play why the New York Times
described Raisin as “The
play that changed American theater forever.”
“Produced in 1959, the play presaged the revolution in black
and women's consciousness – and the revolutionary
ferment in Africa - that exploded in the years following
the playwright's death in 1965 to ineradicably alter the
social fabric and consciousness of the nation and the world.”
Black
Americans have created a rich and diverse canopy of literature
in all genres - an integral and important part of the literature
of our nation. Although Raisin describes
a black family living in a predominantly black section,
the Southside of Chicago, after World War II, it
could be any community today. In the approximate
three week segment in the life of the Younger family described
in the play, we find conflict, love, diversity and divisions,
etc. These human characteristics occur not only in
the black experience, but also in the lives of everyone
struggling with daily existence and hopes for a better future.
The cultural differences, the political arguments,
the economic stresses, the desire to improve the quality
of life, etc., evoke no surprise today as the play did in
1959. The four decades since it was first stagedhas not
diminished its power; the power for the reader and/or viewer
to share the harsh realities of existing on the lower levels
of the social, political and economic agendas of our nation.
ASSIGNMENT:
DUE MAY 2
Read
the following article by Bob Herbert from the New York Times.
In 2-3 pages, talk about what you have learned about families
caught up in situations like the Youngers and the people
described in the article. Explain how their experiences
and desires relate to Maslow's theory. Discuss what a manager
needs to consider and has to be sensitive to regarding the
needs of people at the lower end of the salary scale.
January
23, 2004
OP-ED
COLUMNIST
The
Other America
By
BOB HERBERT
Either
the president doesn't get it, or he is deliberately ignoring
the hard times that have enveloped millions of Americans
on his watch.
"For
the sake of job growth," said Mr. Bush, to the loud
applause of the Congressional bobbleheads at his State of
the Union address, "the tax cuts you passed should
be made permanent."
Job
growth? That's the weirdest thing Mr. Bush has said since
he told a CNN discussion group, "As governor of Texas,
I have set high standards for our public schools, and I
have met those standards."
Nearly
2.5 million jobs have been lost since Mr. Bush became president,
and the most recent employment statistics have made a mockery
of the claim that tax cuts for the rich would be the engine
of job growth for the middle and working classes.
Two
days after the speech, Eastman Kodak announced plans to
cut its work force by as much as 23 percent — 12,000 to
15,000 jobs — by the end of 2006. The news sent tremors
through Rochester, where Kodak has its headquarters. More
than 21,000 Kodak workers and their families live in and
around Rochester.
The
economy created a meager 1,000 jobs in December. Moreover,
according to a report released Wednesday by the Economic
Policy Institute, there has been a nationwide shift of jobs
from higher-paying to lower-paying industries. In New Hampshire,
where the Democratic presidential candidates are locked
in a fierce primary fight, the wages in industries gaining
jobs are 35 percent lower than in those losing jobs. New
Hampshire is one of 30 states that have fewer jobs now than
when the recession officially ended in November 2001.
When
millions of families are suffering in the midst of what
is billed as a robust recovery, we should start looking
closely at the possibility that the system itself is breaking
down.
This
goes far beyond the issue of employment. The Times ran a
front-page article on Wednesday about Gov. George Pataki's
proposed state budget. The ominous subheadline read: "Plan
Relies on Gambling to Aid Poorest Schools."
I
wrote a story last week about the tens of thousands of low-income
youngsters in Florida who are eligible for a children's
health insurance program but are being put on waiting lists.
State officials say they can't afford to insure the kids
now. In California, an estimated 300,000 eligible children
are being shunted to similar waiting lists. No one knows
when they might get coverage.
President
Bush got at least one thing right on Tuesday night, when
he said, "Americans are proving once again to be the
hardest-working people in the world." Those who are
fortunate enough to be employed often have to work long
hours, or string together two and three jobs to make ends
meet. They are working harder and harder just to keep from
falling behind.
The
Bush administration has offered up a perverse acknowledgment
of this struggle: a proposed change in Labor Department
regulations that would enable employers to deny overtime
pay for millions of workers.
Most
of the Democratic presidential candidates, especially Senator
John Edwards, have been hammering at these issues for some
time. In his "Two Americas" speech, Senator Edwards
says there is:
"One
America that does the work, another America that reaps the
reward. One America that pays the taxes, another America
that gets the tax breaks. . . . One America — middle-class
America — whose needs Washington has long forgotten. Another
America — narrow-interest America — whose every wish is
Washington's command."
The
interests of the great corporations and the wealthy, privileged
classes are not the same as those of American working families.
And because the power of government has shifted so radically
in favor of the interests of the former, there is little left
but indifference to the needs and aspirations of the latter
who just happen to be the vast majority of Americans.
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