Box Office and House Policies
Located in the Zankel Music Center Lobby
Hours: Tuesday–Friday 1–5 p.m.
Performance Day: One hour prior to performance
Tickets: Call 518-580-5321 or Buy tickets online
Cash, personal check, credit card (Visa, MasterCard, Discover, and American Express)
Processing fees apply to all Internet and credit card orders.
All sales are final. No refunds, no exchanges.
The taking of photographs and/or the use of recording devices during performances
is strictly prohibited.
Latecomers will be admitted at the first convenient pause in the performance and will be seated at the discretion of the events manager. A large closed-circuit TV and sound amplification is available in the Zankel lobby for latecomers to view and hear the event.
Food and beverages are not allowed in the concert hall.
Our Assistive Listening System can aid patrons with a hearing loss of up to 75 percent by improving sound quality and volume control. The wireless, lightweight headsets can be used from any seat and are available at the box office.