Crystal Ball Gazing
Reflections on the role of information resources in a liberal arts eduction

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The blackbox world

Is the modular character of today's electronic devices leading to the inability to understand their internal workings?

"Students have never taken a toaster oven apart, certainly never built a radio," said Lynn Abbott, associate professor of computer and electrical engineering at Virginia Tech. "They've never changed the oil in the car, never seem to have gotten their hands dirty with how things work. That has had an impact on how we have to teach the courses."

Ironically, Macaulay blamed the computer for a generation's inability to understand how computers — or anything else highly technical — work.

Encased in plastic, with simple plug-ins, a computer never demands that you look inside it, only that you push the right keys to make it work for you.

"If you give the computer what it wants, then you look like you've built something, but you really haven't," Macaulay said. "If you don't know what to look for, the tool will do it for you and overwhelm you. That's a disservice to the tool and the user.

"The notion of not seeing it yourself, of relying on the computer to see it for you, is a big problem," he said. "We become seduced by the computer and think we've completed a problem because it looks finished. But the fundamental problem isn't answered."

-- Bill Scanlon (12/1/00)

Sheri Turkle has made a parallel observation in noting a major different in the way that youths and adults approach computer simulations. Where most adults approach the simulation as an opportunity to understand the underlying model, many students approach it like a video game with emphasis on mastering the correct combination of keystrokes to win the game instead of attempting to unfold the underlying structure.


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Copyright 2001, Leo D. Geoffrion