Proxy Access- FAQ (Students)

Proxy Access provides an opportunity for current matriculated students to grant online access to their student academic, financial aid and student account information using Student Self Service.  This is called granting "proxy access", and the other person is referred to as the proxy.  The most common scenario is granting a parent/guardian access to a student's information.  Access is granted by the student, who must provide a valide e-mail address for the designated proxy.

FREQUENTLY ASKED QUESTIONS BY STUDENTS.                                        

Which students can set up Proxy Access?
Only current matriculated students have the ability to set up Proxy Access.  The Proxy Management link is located in Student Self-Service.

Can an e-mail address be assigned as a proxy for multiple students?
Yes.  Proxies are identified by e-mail address, and that address can be assigned as a proxy for multiple students.

Can a proxy call Skidmore College if they have questions about it?
If a proxy has questions about the functionality, the proxy should first check the Proxy (Parent/Guardian) Instructions and/or Proxy Access FAQ.

What does a student do when that student no longer wants a proxy to have access?
A student can change the Stop Date or Delete the Proxy Relationship on the "profile" tab or remove all checkmarks on the "Authorization" tab.  An e-mail will be sent to the proxy if the student chooses to Delete Proxy Relationship.  If the Stop Date is changed, access is valid until midnight of the Stop Date.

What if the student enters a wrong e-mail address for their proxy?
The studnet should Delete Proxy Relationship and create the Proxy Profile again with the correct e-mail address for the proxy.

Can students view who has accessed information through proxy access?
Yes. By expanding the proxy’s profile, the student can click on the “History” tab to review the activity for that proxy. The Web page will display the most recent activity including access to information, items being granted, information about items being disabled, and details of the proxy’s access including what information has been viewed.

Will my proxy be notified if a modification to access is made including removing authorization?
An e-mail will be sent to the proxy if the student chooses to Delete Proxy Relationship. There is no automated e-mail sent to proxy when authorization checkboxes are changed.

Can a student set a different date range to authorize access to a proxy?
Yes. Students are able to set a start and end date for each proxy. To do this, choose the name of the proxy. On the “Profile” tab, modify the Start and/or Stop Date.

How long does a proxy have to set up proxy access after receiving the new proxy e-mail?
The temporary link and action password sent to the proxy’s e-mail is only valid for five days. If five days have passed and the proxy has not created their proxy access, the student may choose to “Resend” the e-mail from the “Communication” tab, which will be active for the next five days.